The following terms and conditions apply to all tours provided by Hocus Pocus Tours.
Hocus Pocus Tours assume no responsibility if a participant or participants are late in joining the tour, miss a tour, or are unable to access the tour due to technical failures. Tour guides as well as Hocus Pocus Tours are not responsible for injury or damage, directly or indirectly, to persons and/or property in connection with any transportation, accommodations, tour programs, or any other services due to acts of nature, fire, breakdown of machinery, acts of authorities, terrorism, civil disturbances, strikes, riots, thefts, delays, cancellations, participant/s negligence, or changes in the tour. In addition, tour guides are not responsible for any acts committed by participant or participants with or away from the tour group.
Tour operates rain or shine. Hocus Pocus Tours reserves the right to discontinue service at any time for weather or any other reason. Due to inclement weather, during the winter months, it’s highly recommended that you check on the status of your tour. As all walking tour weather related decisions will be made no later than the tour departure time by the tour guide. If a walking tour is cancelled participant or participants may receive a refund as determined by Hocus Pocus Tours, minus any credit card or processing fees.
Hocus Pocus Tours does not offer refunds to latecomers or no-shows. If you need to cancel or change between November through September, and it’s less than 48 hours to your tour date, no refunds or changes allowed. If it’s 48 hours or more prior to your tour date, there is a 50% cancellation fee. A $5 service fee will apply for changing a reservation (subject to availability) 48 hours or more prior to your original tour date. In the month of October, all sales are final, no refunds, changes, or transfers allowed.
Please note, Hocus Pocus Tours is not responsible for or obligated to issue refunds or make changes if the wrong tour date is selected. Kindly check your selected tour date to make sure it is correct before clicking the “Complete your booking” button.
By purchasing tickets you and all members of your party agree to all terms and conditions as stated in entirety, whether they have been read and understood by all, some, or none.
All terms and conditions are non-negotiable and are subject to change without notice.